HELP CENTER HELP CENTER HELP CENTER

Available now for iOS and Android

MOBILE APP

Here you will find advice and answers from the VikingCloud Protect support team.

You are viewing VikingCloud Protect Help Center mobile version. Go to desktop version.

Attesting your PCI DSS Compliance Scans

If you are required to complete PCI DSS compliance scans you can attest to a passing scan result in the VikingCloud Protect mobile app.

App Features
Updated over 1 year ago

Your PCI DSS support team will send you a notification regarding your PCI DSS compliance scan results. If your scan has passed you can attest the result by following the steps below:

Locate the merchant ID you want to attest your scan and select this one.

Selecting this merchant ID will show you that you have a completed scan with a passing result. This means you can attest your scan through the mobile app. To do this click ‘Confirm scan result’.

Note: If your scan shows as a fail or your attestation was reject by the Approved Scanning Vendor (ASV) you will need to contact the helpdesk. This number can be found in the app.

You will then receive a notification that you have confirmed your scan result. Your scan status will now be updated to a pending icon. The status of your scan will then be reviewed by the ASV.

Once the ASV has reviewed your scan results and accepted them your scan result will now be compliant. You can now proceed to your validation.

[contact-form-7 id="460" title="Feedback Help Desk"]

Top articles

Top Article
Download VikingCloud Protect for mobile

VikingCloud Protect can be downloaded from the App and Play Store.

Read More
Top Article
Accounts Dashboard

Your Accounts Dashboard lists all the accounts registered on VikingCloud Protect and shows their current status.

Read More
Top Article
Messaging and Notifications

Your payment provider will send you notifications when compliance maintenance tasks are due.

Read More
Top Article
Using the Library

VikingCloud Protect hosts an array of educational content to assist you to improve your data security.

Read More