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Here you will find advice and answers from the VikingCloud Protect support team.

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Communicate my IP address for scanning purposes

IP Reporting facilitates smoother external vulnerability scanning and compliance.

Top Article Windows User Guide
Updated over 4 years ago

How IP reporting works

As part of maintaining your compliance with the Payment Card Industry Data Security Standard (PCI DSS), you may be required to conduct a scan on your network every 90 days.

These scans check your internet router to make sure that your card terminal is processing over a secure connection, reducing the risk of fraud. In order to run this scan on your behalf, your payment provider will need your public IP address. This is a series of numbers and dots that is in effect, your address on the internet.

Without this address, they will be unable to ensure that they are running the scan on the correct network.

By checking the box under the ‘Settings‘ tab, your payment provider will be able to run these scans on your behalf without the need to call you to confirm the IP address every time.

This feature is only effective if this device is permanently located at your primary address and connected to the same internet connection as your card payment terminal. If you are unsure whether this is necessary, speak to your payment provider for more information.

View via the ‘Settings’ menu in VikingCloud Endpoint Protect.
Click the checkbox to turn on IP Reporting.

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