HELP CENTER HELP CENTER HELP CENTER

Available now for iOS and Android

MOBILE APP

Here you will find advice and answers from the VikingCloud Protect support team.

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Changing your log in credentials

You can change your passcode, password and Face ID or Touch ID via the Settings menu.

Getting Started Top Article
Updated over 4 years ago

To access settings, click the three burger lines in the top left of the application to open the menu. Then select ‘SETTINGS’

From the next screen, you can select to:

  • Change passcode – this is the 4 digit PIN number you can use every time you login to VikingCloud Protect
  • Change login password – this is the longer password you set up when first logging in to VikingCloud Protect. You can choose to use this instead of the passcode if you prefer
  • Enable/Disable Face ID or Touch ID – if enabled on your device you can turn Face ID or Touch ID on and off on this screen. Simply tap the slider to enable or disable.

Tap whichever option you wish to update.

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